Gerad Suyderhoud
Sr Director Of AI & Automation
San Francisco, California, United States
Summary
👤
Senior🎓
Top SchoolGerad Suyderhoud is a seasoned software leader and founder with 17 years of experience building full-stack products and teams, now leading Gladly's AI & Automation efforts in San Francisco. As Sr. Director of AI & Automation he heads the team creating Gladly's "agentic" AI product, combining hands-on engineering with product-led automation for customer service. Previously he founded consumer fintech Fortunately and ran engineering and product teams at Gladly and Sequoia (rebuilding their CRM into a commercial product), demonstrating a track record of shipping revenue-facing systems. His background spans startups to enterprise—Apple, Deutsche Bank, and Cornerstone Research—bringing strengths in data-driven systems, SaaS for contact centers, and developer-focused initiatives like the global Node.js Knockout hackathon. A Stanford CS graduate with economics training, he blends technical depth in databases and automation with product intuition and founder grit. Notably, he moves fluidly between coding, management, and launching developer-facing programs, reflecting both maker mentality and strategic leadership.
17 years of coding experience
16 years of employment as a software developer
BS Computer Science Economics Minor, BS Computer Science Economics Minor at Stanford University
Stackoverflow
633reputation
73kreached
0answers
1question
Github Skills (104)
html-sanitizer10
nodejs-library10
javascript9
browser9
whitelist9
user-generated-content9
hugo9
xss9
asteroids9
jekyll9
producer9
nodejs9
sanitization9
owasp8
mqtt8
Programming languages (9)
Github contributions (5)
sagansystems/stickyfill
Sep 2015 - Jun 2017
Contributions:2 PRs, 3 pushes, 2 branches in 1 year 9 months
positionjavascriptpolyfill
gerad/nodeunit-dsl
Sep 2010 - Sep 2011
Contributions:10 commits in 1 year
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