Gerald Young
Digital Workplace Engineering Manager, Assistant Vice President - Compliance Services at Capital Group
Irvine, California, United States
Summary
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SeniorGerald Young is a seasoned technology leader with 13 years of experience in enterprise IT and a two-decade career in systems engineering and infrastructure. Currently an Assistant Vice President managing Digital Workplace Engineering for compliance at Capital Group, he combines hands-on technical depth—Active Directory, Exchange, Microsoft server ecosystems—with cross-functional leadership to deliver regulatory communication solutions. He has repeatedly led complex, cross-organizational projects from strategy through run/support, acting as the final escalation point for critical incidents and driving operational excellence. Gerald’s background as a founder and early-career engineering roles supporting global customers gives him an entrepreneur’s pragmatism alongside large-firm governance experience. Based in Irvine, CA, he is known for mentoring teams, streamlining processes, and translating compliance requirements into reliable, auditable systems.
13 years of coding experience
24 years of employment as a software developer
English, Japanese
Github Skills (10)
ticket-system10
webservice10
otrs9
process-management8
ats8
marketing-tools4
service-management4
checker2
python2
typescript1
Programming languages (1)
Github contributions (5)
crythias/otrs
Jan 2015 - Jul 2016
Contributions:754 pushes, 1 branch in 1 year 6 months
upstreammodifiedotrstrackstags
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