Giacomo Pozzoni

Service Manager Collaboration

Gothenburg, Västra Götaland County, Sweden
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Summary

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Top expert inMulti-Platform Game Development and Modding
Giacomo Pozzoni is a Microsoft 365 Service Manager with 16 years in IT and 12 years focused on SharePoint (OnPrem and Online), evolving from developer and farm admin to governance and service leadership roles. Based in Gothenburg, he blends hands-on troubleshooting—evidenced by numerous backend fixes and performance improvements across prominent PnP and TrinityCore projects—with pragmatic delivery of customer-facing solutions and long-term improvements. He now drives collaboration services and Microsoft 365 governance at Stena Group IT, including adoption of new products like Copilot. Calm under pressure and team-oriented, he prioritizes group dynamics to empower colleagues while sharing learnings widely. An active open-source contributor, his contributions to the widely used PnP PowerShell and PnP Framework projects show a focus on robustness, developer experience, and practical bug fixes that improve real-world admin workflows.
code16 years of coding experience
languagesEnglish, Italian, Swedish
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Github Skills (67)

parserator10
parser10
multithreading10
databases10
asp-net10
spelling10
threaded10
game-development10
emulation10
async10
memory-management10
dotnet10
object-oriented-programming10
gameserver10
hyper-threading10

Programming languages (17)

C#PowerShellC++RustCCMakeHTMLTypeScript

Github contributions (5)

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TrinityCore/TrinityCore

Jan 2013 - Nov 2022

TrinityCore Open Source MMO Framework (master = 11.1.0.60037, 3.3.5 = 3.3.5a.12340, cata classic = 4.4.1.59069)
Role in this project:
userBackend Developer
Contributions:46 releases, 222 reviews, 1749 commits in 9 years 11 months
Contributions summary:Giacomo's commits focus on improving the core mechanics and functionality of the server-side logic for the TrinityCore Open Source MMO Framework. They primarily worked on resolving memory leaks, fixing crashes, and enhancing performance in the auction house and core AI systems. This involved modifying code related to handling auctions, creatures, and game object behavior, as well as applying fixes for stability. The contributions showcase a focus on enhancing the overall robustness and performance of the game server.
trinitycoreazerothcorelinuxmastermmo-framework
arcemu/arcemu

Dec 2009 - Aug 2012

World Of Warcraft 3.3.5a server
Role in this project:
userBack-end Developer
Contributions:476 commits in 2 years 8 months
Contributions summary:Giacomo primarily focused on improving the ArcEmu World of Warcraft server. They made extensive code changes, replacing deprecated functions like `LookupEntry()` with `LookupEntryForced()`, which re-enabled null checks, and added the function `LookupRowForced()`. They also modified code in Player.cpp and SpellEffects.cpp and added notifications for bad item sets. They made modifications in several source files to handle a variety of game related functions.
luacppcmakemysqlvagrant
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Giacomo Pozzoni - Service Manager Collaboration