Gian Santos
Capacity Planner at Sequential Technology International
Pasig, Philippines
Summary
👤
Senior🎓
Top SchoolGian Santos is an experienced Capacity Planner based in Pasig with eight years in telecommunications workforce planning and real-time operations. He has progressed through roles from technical support and reporting to scheduling and capacity strategy, demonstrating strong Excel, data analysis, and workforce management skills. With a Computer Science background, he blends technical aptitude with operational insight to translate demand patterns into staffing plans that keep large contact centers responsive. Colleagues know him for turning complex shift and forecast constraints into practical schedules and for hands-on troubleshooting when plans meet reality. He is actively building on his planning expertise at Sequential Technology International while maintaining a practical, analytics-driven approach to capacity decisions.
8 years of coding experience
Bachelor's degree, Computer Science, Bachelor's degree, Computer Science at Our Lady of Perpetual Succor College
Github Skills (11)
api10
cve10
security10
json9
structures1
crossword1
data-structure1
agent-based-simulation1
ecology1
agent-based-modeling1
linked-open-data1
Programming languages (3)
Github contributions (5)
GianSantos/AndroidPHPDatabase
Apr 2018 - May 2018
Contributions:3 pushes in 6 days
GianSantos/Hometap-Assessment
Jun 2021 - Jun 2021
Contributions:3 pushes, 1 branch in 1 day
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