Summary
Giang Phan is a Senior Business Analyst with six years of hands-on IT experience and a seven-year background spanning development, QA and product roles, now focused on Banking and FinTech at Techcombank. She translates complex banking processes into clear requirements, wireframes and functional specs, and has led data migration, corporate onboarding and enterprise management initiatives. Comfortable bridging stakeholders and delivery teams, she runs workshops, performs gap analysis and drives UAT and user documentation to ensure products meet business needs. Her prior roles ranged from front-end development to QA and scrum master duties, giving her an uncommon blend of technical empathy and process discipline. Based in Hà Nội, she leverages data insights to identify operational improvements and reduce risk across digital banking channels. Beyond day-to-day analysis, she brings product-minded thinking from her GitHub/Product Manager interest, enabling pragmatic roadmaps that balance speed with quality.
6 years of coding experience
3 years of employment as a software developer
High School, English - French, C41, High School, English - French, C41 at Foreign Languages Specializing School
Accounting, Accounting at International School, Vietnam National University, Hanoi / Khoa Quốc tế - ĐHQGHN
Bachelor of Business Administration (BBA), Business Information Technology, BIT13, Bachelor of Business Administration (BBA), Business Information Technology, BIT13 at Lahti University of Applied Sciences
Business Information System, Business Information Technology, Business Information System, Business Information Technology at Frankfurt University of Applied Sciences
Vietnamese, English, French, German