Senior Customer Success Project Manager at XDI (Cross Dependency Initiative)
United Kingdom
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Summary
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Senior
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Top School
Gillian Mccusker is a Senior Customer Success Project Manager and climate scientist with nine years of experience translating advanced climate modelling into actionable decision-support for enterprise clients. With a PhD in Atmospheric Physics and a track record across academia, climate tech and NGOs, she blends deep numerical modelling expertise with product-focused delivery—driving customer adoption, automating data delivery pipelines, and shaping GTM strategies for physical climate risk products. She has led internationally distributed training programmes (including for emerging economies), secured competitive UKRI-NERC funding as a researcher, and intentionally transitioned from academia to the private sector to bridge scientific rigour with business impact. Known for tailoring technical narratives to varied audiences, she consistently converts pain points into measurable, data-driven solutions and has scaled delivery efficiency through programmatic automation.
9 years of coding experience
2 years of employment as a software developer
Doctor of Philosophy (Ph.D.), Atmospheric Physics, Doctor of Philosophy (Ph.D.), Atmospheric Physics at The University of Manchester
MSci, Physics and Astronomy, First Class, MSci, Physics and Astronomy, First Class at The University of Glasgow
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