Technical Support III SME (Python DevOps) at JPMorgan Chase & Co
United States
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Summary
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Senior
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Gillian Newton is a seasoned engineering professional with over 15 years in IT and nine years focused on software engineering, currently modernizing financial backend systems at JPMorgan Chase as a Technical Support III SME specializing in Python and DevOps. She architects and implements containerized FastAPI microservices on Kubernetes, integrates SAP and Apptio with MySQL/Postgres, and improves observability with Splunk and Grafana to drive faster deployments and fewer incidents. Her background in test automation and CI/CD—building Selenium/Python frameworks and Jenkins pipelines tied to ServiceNow and JIRA—ensures releases meet rigorous quality and traceability standards. As a former founder and principal engineer, she pairs practical business insight with hands-on development across web and mobile stacks, and she accelerates coding with tools like GitHub Copilot. That blend of operational discipline, automation-first mindset, and entrepreneurial product sense helps her turn legacy workflows into reliable, observable services.
9 years of coding experience
2 years of employment as a software developer
MBA Management of Information Systems, MBA Management of Information Systems at New York Institute of Technology
Bachelor of Arts - BA Computer Science, Bachelor of Arts - BA Computer Science at Adelphi University
Software Engineering, Software Engineering at The Firehose Project
Contributions:12 commits, 18 PRs, 11 pushes in 3 months
revit-apiprototypingtoolkit
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Gillian Newton - Technical Support III SME (Python DevOps) at JPMorgan Chase & Co