Giovanni Marrufo
Primary Consultant at GMDS Consulting
Fillmore, California, United States
Summary
👤
Senior🎓
Top SchoolGiovanni Marrufo is a seasoned software architect and primary consultant with 14 years of hands-on experience designing, developing, and deploying enterprise-grade Java/.NET and CTI/IVR systems. He specializes in call center platforms (Genesys, ASPECT), speech recognition, and automating shipping and vendor workflows that have driven measurable revenue growth and cost savings for clients. Known for delivering projects on budget, he blends technical leadership with financial acumen—implementations he led have expanded sales channels across multiple branches, increased agent capacity, and cut spoilage-related inventory losses dramatically. Giovanni mentors engineering teams, selects platform tooling, and architects integrations spanning web, telephony, and database systems while maintaining a pragmatic focus on ROI. Based in Fillmore, California, he runs GMDS Consulting and has repeatedly converted complex business requirements into resilient, automated solutions. An electronics-trained engineer with experience from Wellpoint to Deloitte, he pairs deep telecom/voice expertise with full‑stack development discipline.
14 years of coding experience
12 years of employment as a software developer
MBA, Financial Analyst, MBA, Financial Analyst at Society of Economics Engineering of PeruCertificate, Electrical, Electronics and Communications Engineering, Certificate, Electrical, Electronics and Communications Engineering at Electronics Technician Assoc, USBachelor of Engineering - BE, Electrical and Electronics Engineering, Bachelor of Engineering - BE, Electrical and Electronics Engineering at Universidad Nacional Mayor de San MarcosIBM CorporationCertificate, CTI Technologies, Certificate, CTI Technologies at Davox Technology IncUniversity National of SanPontificate Catholic University of PeruData Center Educational Organization
English, Spanish, Italian, French, German
Github Skills (2)
plugin8
atlassian8
Programming languages (1)
Github contributions (5)
gmarrufo/ATT_VT_Cal008
Sep 2015 - Feb 2016
Contributions:14 pushes, 1 branch in 5 months
gmarrufo/GMC_ADMIN_CSR
Sep 2015 - Mar 2016
Contributions:2 pushes, 1 branch in 6 months
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