Summary
Giselle Northy is a solutions-focused engineer and consultant with eight years of experience helping organizations adopt and optimize observability platforms. Currently a Solutions Consultant II at New Relic after serving as Lead Solutions Engineer at Dynatrace, she blends hands-on technical troubleshooting with strategic pre- and post-sales engagement across roles from Support Engineer to Technical Account Manager. Comfortable working with developers, SREs, and CTOs, she has led team initiatives, standardized processes, and driven top performance in commercial segments. Her background includes deep operational experience with cloud-native tooling (Docker, Kubernetes, AWS/GCP), APM agents for Java/Python, and applied code-level diagnostics at Sourcegraph. Giselle pairs technical fluency with customer empathy—translating business goals into executable migration and value-realization plans while mentoring peers. An early entrepreneur and former Army intelligence analyst, she brings disciplined problem-solving and a knack for automation (Python scripting) to complex customer challenges.
7 years of coding experience
10 years of employment as a software developer
Bachelor of Science - BS, Computer Science, Bachelor of Science - BS, Computer Science at Oregon State University
Psychology, Psychology at Pacific University
Associate of Arts - AA, Oregon Transfer (AAOT), Associate of Arts - AA, Oregon Transfer (AAOT) at Chemeketa Community College