Gonzalo Garbiero
Lead Technical Customer Success Manager APIs B2B SaaS at Vor_Tex
Argentina
Summary
👤
Senior🎓
Top SchoolGonzalo Garbiero is a Lead Technical Customer Success Manager with over a decade of experience in B2B SaaS, specializing in API onboarding, system integrations, and no-code orchestration to drive adoption, retention, and revenue expansion. He has led teams and cross-functional programs, delivered 100+ APIs annually, and shortened POC cycles to improve sales conversion while aligning Customer Success with business and operational goals. Comfortable both hands-on (log analysis, monitoring, low-code design) and strategic (SLAs, escalation flows, stakeholder alignment), he bridges technical and business teams to turn requirements into scalable solutions. He also builds product-focused side projects in health tech and consults on data governance, bringing a social-science-informed perspective from graduate work in computational social science.
10 years of coding experience
6 years of employment as a software developer
Graduate Certificate in Computational Social Science & Digital Humanities, Social Sciences, Graduate Certificate in Computational Social Science & Digital Humanities, Social Sciences at Universidad Nacional de San MartínLic. en Sociología, Sociologia, Lic. en Sociología, Sociologia at University of Buenos Aires
Spanish, Portuguese, English
Github Skills (26)
portal9
church7
php7
documents7
google-tag-manager6
mautic6
crm6
elearning6
product-management5
suitecrm5
facebook-pixel4
enhanced-ecommerce4
magento-extension3
google-analytics3
points3
Programming languages (2)
Github contributions (5)
Junar/junar-manual
Mar 2017 - Jul 2020
Manual de la version 2 de Junar
Contributions:2 PRs, 18 pushes, 1 issue in 3 years 4 months
manual
Junar/docs
Mar 2017 - Nov 2017
Contributions:14 commits, 14 pushes, 1 branch in 7 months
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