Gopal Ciancio
Director, Product Support & Development at nVoq Incorporated
Boulder, Colorado, United States
Summary
👤
Senior🎓
Top SchoolGopal Ciancio is a product and support leader with nine years of experience uniting technical support, customer success, and product development to improve clinical and contact center workflows. As Director of Product Support & Development at nVoq, he leads technical teams and medical transcriptionists while driving AI-enabled features and auditing tools that improve patient outcomes and operational efficiency. His background spans banking, telecommunications, and web development, giving him a rare blend of compliance-minded process design and hands-on technical fluency. Known for creating widely adopted shortcut workflow strategies, he excels at translating frontline agent and clinician needs into pragmatic automation and product improvements. Based in Boulder, he pairs formal training in full-stack engineering with finance experience to deliver auditable, ROI-focused solutions.
9 years of coding experience
16 years of employment as a software developer
Bachelor's Degree Business Administration and Finance, Bachelor's Degree Business Administration and Finance at University of Hawaii at ManoaFull Stack Web Development Certification Computer Software Engineering, Full Stack Web Development Certification Computer Software Engineering at freeCodeCampCertificate Computer Software Engineering, Certificate Computer Software Engineering at Galvanize - Boulder, West Pearl
English, Spanish
Github Skills (3)
location5
chat3
react3
Github contributions (5)
gpciancio/GlobalPhotoMap
May 2017 - Aug 2017
Contributions:1 PR, 13 pushes, 1 branch in 3 months
gpciancio/collegekitchen
Aug 2017 - Sep 2017
Contributions:4 PRs, 17 pushes, 3 branches in 20 days
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