Göran Doctor
Expert Training Programs - Principal Delivery Manager at ServiceNow
Teckomatorp, Skåne County, Sweden
Summary
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Senior🎓
Top SchoolGöran Doctor is a Principal Delivery Manager at ServiceNow with over nine years of hands-on experience in the platform, leading the prestigious Certified Technical Architect (CTA) program across EMEA. Having used ServiceNow as a customer, partner, and employee since 2014, he blends practical implementation experience with training and certification delivery. A five-time ServiceNow MVP, he also authors books and produces blogs and YouTube content—translating deep technical insights on Flow Designer, Mobile, CSM, ITSM, and AI into accessible guidance. He began in IT service roles at Lund University and progressed through consulting and development at Fujitsu before joining ServiceNow, giving him rare end-to-end perspective from service desk to enterprise architecture. Known for finding pragmatic ways to boost client efficiency, he frequently speaks, reviews technical books, and mentors the community—often surfacing overlooked operational patterns that improve platform adoption.
9 years of coding experience
16 years of employment as a software developer
MAN-Manager Building huge city networks and develop services for it, MAN-Manager Building huge city networks and develop services for it at Techfuturum
English, Swedish
Github Skills (5)
servicenow8
slack6
slack-bot5
workspace5
portal4
Programming languages (1)
Github contributions (5)
goranlundqvist/YouTube
Oct 2018 - Jan 2021
Contributions:41 commits, 49 pushes, 1 branch in 2 years 3 months
goranlundqvist/Update-sets
Feb 2018 - Oct 2018
Contributions:21 commits, 19 pushes, 1 branch in 8 months
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