Gordon F is an experienced ServiceNow consultant and owner with eight years focused on global ITSM, ITAM, ITBM and ITOM implementations and platform architecture. He has led complex, domain-separated global deployments and guided organizations through ITIL maturity, automation, and integrations across enterprise environments. Previously a senior advisor at KPMG and HP, he combines hands-on solution design, testing leadership, and stakeholder management with proven delivery at large clients across healthcare, finance, and government. Gordon holds multiple ServiceNow certifications (including ITSM Implementation Specialist and System Administrator) and brings practical strengths in roadmap development, performance analytics, and governance. Heβs equally comfortable running a consulting practice and rolling up his sleeves to implement upgrades, ATF testing, and security best practices. Based in Troy, Michigan, he pairs deep process expertise with a knack for translating complex requirements into auditable, scalable platform solutions.
8 years of coding experience
11 years of employment as a software developer
Professional Development Certificate, Management: Creativity, Service, & Management, Professional Development Certificate, Management: Creativity, Service, & Management at Disney University
Bachelor of Arts (B.A.), Finance, General, Bachelor of Arts (B.A.), Finance, General at Michigan State University
An hackathon project made for RSF/RWB by AnDaolVras' Devs (Coworking Space in #Brest , Western France)
Contributions:13 pushes, 2 branches in 1 month
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