Gordon Oppenheimer is a seasoned IT leader with 12+ years delivering cloud-hosted infrastructure and managed services, currently directing IT operations for a call center in Shelton, CT. He combines a Computer Science degree and an MBA to bridge technical delivery with business strategy, routinely managing contracts and projects in the $1M–$6M range. At IBM he oversaw multi-million-dollar cloud hosting engagements for ERP and messaging platforms, integrating cross-functional teams across geographies to meet SLAs and executive expectations. Known for creating structure—runbooks, governance, change and outage processes—he excels at turning operational complexity into repeatable, auditable practices. He’s comfortable in matrix organizations and client-facing roles, and brings practical hands-on skills from Unix administration to Apache performance tuning. Colleagues value his knack for translating executive priorities into measurable IT outcomes while keeping customer satisfaction front-and-center.
12 years of coding experience
6 years of employment as a software developer
MBA Business, MBA Business at University of Connecticut
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