Grace Lau is a seasoned information architect and UX designer with nearly a decade of experience shaping websites and mobile apps through content strategy, taxonomies, and metadata-driven design. Currently a Content Manager at Blue Shield of California, she blends practical UX research with agile processes to deliver clear interaction design and scalable content systems. Her background includes leadership roles—co-founding DIA Design Guild and co-presiding World Information Architecture Day—demonstrating commitment to the IA community and cross-disciplinary collaboration. Grace’s work spans enterprise and product teams from Disney to healthcare tech, where she translates complex information into usable experiences. Trained in MLIS Informatics at UCLA, she pairs academic rigor with hands-on consulting via her own practice, Grace Lau LLC. Unexpectedly for a content specialist, she frequently bridges strategy and implementation, owning metadata schemas as well as front-end interaction details.
8 years of coding experience
17 years of employment as a software developer
International Relations, International Relations at Boston University
Associate's Degree Liberal Arts and Sciences/Liberal Studies, Associate's Degree Liberal Arts and Sciences/Liberal Studies at East Los Angeles College
MLIS Informatics, MLIS Informatics at UCLA School of Education and Information Studies
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