Grace Oduori is a Service Availability Engineer based in Nairobi with 9 years of experience building resilient infrastructure and operational tooling across telecom and tech sectors. Currently at Safaricom, she focuses on maintaining high availability for critical services, drawing on prior roles in DevOps and database administration to bridge systems, automation, and incident response. She holds a First Class Bachelor's in Business Information Technology from Jomo Kenyatta University and has progressed rapidly from junior DBA to senior availability responsibilities. Grace blends practical production experience with an academic interest in computational statistics, Gaussian processes and Bayesian inference, which informs her data-driven approach to reliability engineering. Known for translating complex system metrics into actionable improvements, she brings both hands-on technical skill and analytical curiosity to uptime and observability challenges.
9 years of coding experience
2 years of employment as a software developer
Bachelor of Business Information Technology, Information Technology, First Class Honours, Bachelor of Business Information Technology, Information Technology, First Class Honours at Jomo Kenyatta University of Agriculture and Technology
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Grace Oduori - Service Availability Engineer at Safaricom PLC