Graeme Thomas is an operations and customer support leader with over 13 years’ experience, currently serving as UK/EU Office and Operations Manager for Brown Paper Tickets in Edinburgh. He has progressed through roles from business development to contact centre supervision, combining hands-on customer engagement with strategic office operations and cross-border coordination. His background includes analytical experience as a fund analyst at State Street, giving him a data-minded approach to process improvement and reporting. Comfortable bridging commercial, operational and customer-facing functions, he excels at scaling support workflows and ensuring continuity across dispersed markets. Collected from a humanities background (MA in Modern History from the University of Edinburgh), he brings strong research skills and a knack for clear communication to complex operational challenges.
13 years of coding experience
History MA, Modern History, History MA, Modern History at The University of Edinburgh
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Graeme Thomas - UK EU Office And Operations Manager