Graham Hoyes is a Senior Software Engineer II with eight years of experience building resilient, cloud-native systems and Voice AI infrastructure at Replicant. He drives large-scale database and reliability projects—replacing single-region Postgres with zone-sharded Postgres and global Spanner deployments to cut latency by 75% for secondary regions—while coordinating cross-team efforts to deliver production-grade change. Comfortable across SRE, backend, and ML-adjacent roles, he has shipped Rust-based probe infrastructure, GDPR-compliant access and audit controls, and TypeScript SDK features that power AI customer service automation. Graham pairs an Engineering Science (Machine Intelligence) degree from the University of Toronto with hands-on data engineering and DevOps experience, including GCP data warehouses and automated CI/CD pipelines. He’s pragmatic about trade-offs, focusing on measurable KPIs for caller experience and conversation quality to align engineering work with customer outcomes.
8 years of coding experience
6 years of employment as a software developer
Bachelors of Applied Science (BASc), Engineering Science (Machine Intelligence), With Honors, Bachelors of Applied Science (BASc), Engineering Science (Machine Intelligence), With Honors at University of Toronto
Contributions:35 reviews, 37 PRs, 30 pushes in 3 months
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