Summary
Graham Watts is a Principal Customer Success Manager with nine years of experience driving security and observability outcomes across APAC and the US, currently based in Denver. He has scaled teams of Sales Engineers, TAMs and Professional Services to help grow a pre-IPO company from under $50M to $300M+ ARR and supported that transition through a successful IPO. A former Google data analyst with a B.S. in Chemical and Biological Engineering (minor in Economics), he blends engineering discipline with cloud security expertise and multiple AWS certifications. Graham specializes in SIEM, SOC, fraud detection and APM/observability projects for banking, payments, gaming and government customers, and routinely leads full project lifecycles from requirements to escalation. He’s implemented CrowdStrike Falcon LogScale and Sumo Logic across large, regulated enterprises in Japan, Korea, India, Australia and beyond, and often serves as the technical escalation point for mission-critical security programs. Notably, his early cheminformatics and data automation work at university and Google reflects a long-standing knack for turning noisy data into actionable operational insight.
9 years of coding experience
11 years of employment as a software developer
B.S., Chemical and Biological Engineering, B.S., Chemical and Biological Engineering at University of Colorado Boulder