Greg Field is a results-driven General Manager and operations leader based in Halifax with a decade of experience spanning project, production, and account management across SaaS, creative studios, and customer service operations. He has led multi-site teams of 50+ and managed portfolios of nearly 2,000 clients, reducing churn through data-driven coaching and operational redesign. Greg excels at translating customer insights and call stats into root-cause fixes, operational incentives, and staffing models that preserve service levels and profitability. He brings hands-on production discipline—implementing tools like Active Collab to boost efficiency—and experience running SaaS onboarding, QA, and client communications. Comfortable both on the frontline and at the executive table, Greg pairs strong attention to detail with a pragmatic, people-first approach to developing team leads and improving delivery. Outside work he’s a cultured film and music fan who will happily debate scotch or pet every dog on the street.
10 years of coding experience
9 years of employment as a software developer
Bachelor of Commerce, Marketing Major, Bachelor of Commerce, Marketing Major at Sobey School of Business at Saint Mary's University
Business Administration *with honors, Marketing, Business Administration *with honors, Marketing at Nova Scotia Community College
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