Greg Scott
Manager - SHI Services - ServiceNow at SHI International Corp.
Emerald Isle, North Carolina, United States
Summary
👤
Senior🎓
Top SchoolGreg Scott is an experienced IT service management leader with 12 years driving ServiceNow implementations, managed services, and global ITSM transformations across commercial and federal sectors. Currently managing SHI Services’ ServiceNow practice, he has repeatedly scaled delivery teams, sustained >95% renewal rates, and translated client needs into nearly $1M in awarded projects through strong client relationships and process optimization. A certified ServiceNow practitioner with deep ITIL and Six Sigma grounding, he blends hands-on platform development experience with contract negotiation, performance metrics, and virtual/offshore team leadership. Notably, he has built repeatable operational playbooks and onboarding/offboarding frameworks that improved managed services consistency and client outcomes. Based on the Emerald Isle, NC, he pairs practical delivery chops with a knack for simplifying complex technical conversations for non-technical stakeholders.
12 years of coding experience
3 years of employment as a software developer
Bachelor of Arts Business Management, Bachelor of Arts Business Management at North Carolina State University
Github Skills (23)
texture10
wpf10
csharp9
textmate7
plugin5
displays5
script4
discord4
parser4
installer4
addon4
javascript3
markdown3
packaging2
timers2
Programming languages (6)
Github contributions (5)
TexTools/xivModdingFramework
Jul 2020 - Aug 2022
Contributions:573 commits, 45 PRs, 1280 pushes in 2 years 2 months
Lunaretic/aethyrnet
Jul 2013 - Sep 2014
Contributions:220 commits in 1 year 1 month
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.