Summary
Gretchen Fricke is a higher education strategic consultant and solutions architect with 14 years of experience modernizing student information systems and operational processes across domestic and international institutions. She combines deep functional expertise in Ellucian Banner/Elevate and SaaS ecosystems with hands-on project leadership—designing architecture, training users, and creating reusable assets that scale. Gretchen has led large advising teams, driven measurable gains in retention and graduation, and navigated rapid enrollment shifts during the pandemic by building scalable staffing and onboarding solutions. Her background as an academic writing coach and EdD-trained practitioner gives her a rare blend of technical implementation skills and empathetic, student-centered change management. Colleagues praise her attention to detail, cultural sensitivity with diverse student populations, and ability to translate policy and data into practical workflows. Based in Oakland, she brings both institutional governance experience and grassroots coaching instincts to help campuses adopt technology while preserving inclusive student experiences.
14 years of coding experience
19 years of employment as a software developer
BA Sociology, BA Sociology at Wheaton College
Doctor of Education - EdD Higher Education/Higher Education Administration, Doctor of Education - EdD Higher Education/Higher Education Administration at University of Missouri-Saint Louis
MSEd Educational/Instructional Technology, MSEd Educational/Instructional Technology at Southern Illinois University Edwardsville
MBA General Business, MBA General Business at North Park University