Guhan Ganesan
Senior Product Support Engineer at Zoho
Chennai, Tamil Nadu, India
Summary
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Senior🎓
Top SchoolGuhan Ganesan is a Senior Product Support Engineer based in Chennai with eight years of experience across customer-facing and data annotation roles at enterprises like Zoho and Amazon. He blends technical troubleshooting, process coaching, and machine-learning data validation—skills honed while training new hires and validating visual-language datasets—to deliver reliable product support and actionable insights. Comfortable operating at the intersection of product, support, and ML data pipelines, he has progressed rapidly from frontline customer service to senior support responsibilities. A lifelong learner with an engineering background in Electronics and Communications, he brings a pragmatic, detail-oriented approach to problem solving and process improvement. Uncommonly for a support specialist, he pairs hands-on annotation experience with coaching and workflow optimization, making him effective at both execution and scaling team practices.
8 years of coding experience
4 years of employment as a software developer
SSLC General, SSLC General at Sindhu SchoolsHigh School Biology General, High School Biology General at KV Institute of Management and Information StudiesBachelor of Engineering - BE Electronics and Communications Engineering, Bachelor of Engineering - BE Electronics and Communications Engineering at Anna University Chennai
English, TamilProgramming languages (6)
Github contributions (5)
Guhanganesan/Express_NodeJs_MySQL_CRUD
Apr 2019 - Aug 2024
Contributions:1 push, 1 branch in 5 years 5 months
Guhanganesan/Django2.0.3_CRUD
Mar 2020 - Aug 2024
Contributions:1 push, 1 branch in 4 years 6 months
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