Director - Head Of CX Technology & AI at Assist Digital
Rome, Lazio, Italy
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Summary
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Senior
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Top School
Guido D'albore is a seasoned technology leader with over 20 years of experience building cloud-native, AI-driven and hyperautomation solutions for global enterprises across telco, energy, media and automotive. As Director and Head of CX Technology & AI at Assist Digital he leads a 150+ multidisciplinary team delivering GenAI-powered contact center and digital experience platforms, having previously served as CTO of Botshelf.ai. His background as a game developer and founder of a studio at 23—shipping titles for Nintendo and PlayStation—shaped a pragmatic creativity for solving hard technical constraints and informs his human-centric approach to product design. Guido blends deep systems-level expertise (microservices, Kubernetes, NLP and RPA) with hands-on leadership in large-scale transformations for clients such as Vodafone, TIM, ENI and Mercedes. An inventor and conference speaker with awarded patents, he focuses today on unlocking human potential through GenAI and hyperautomation. Based in Rome, he pairs entrepreneurial grit with an engineer’s curiosity to push frontier technologies into production.
15 years of coding experience
25 years of employment as a software developer
- Computer Engineering, - Computer Engineering at Seconda Università degli Studi di Napoli
Management and Personal Effectiveness, Management and Personal Effectiveness at ST University (at STMicroelectronics)
Contributions:13 commits, 1 push, 1 tag in 2 years 5 months
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