Guilherme Daniel is a Systems Analyst and support-focused software professional with nine years of experience bridging first-line IT service and web application development. He has hands-on expertise in Service Desk operations, Active Directory administration, and incident resolution, paired with practical development work on ASP.NET/VB.NET web backoffice systems and .NET-based RPA using Selenium. Comfortable moving between user-facing support and backend automation, Guilherme has scaled from helping tens of thousands of customers in remote support to debugging and delivering enterprise internal tools. Based in Maranhão, Brazil, he combines formal training in Systems Analysis and Business Administration with a knack for turning repetitive manual processes into automated workflows that reduce operational load.
9 years of coding experience
1 year of employment as a software developer
Bacharelado em Administração, Business Administration and Management, General, Bacharelado em Administração, Business Administration and Management, General at Universidade Estadual do Maranhão
Curso Superior de Tecnologia (CST), Análise de Sistemas de Computação, Curso Superior de Tecnologia (CST), Análise de Sistemas de Computação at IFPI - Instituto Federal do Piauí
Contributions:1 PR, 44 pushes, 5 branches in 5 months
reactconfigurablejestjavascriptfrontend
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Guilherme Daniel - Analista De Suporte at ready.ti