Summary
Guilherme Lopes is an experienced telecom analyst with eight years in contact center infrastructure, currently serving as Analista de Telecomunicações II at CRC. He combines hands-on expertise with Asterisk, Aspect and Olos dialers, Linux server administration, and network infrastructure with practical skills in asset maintenance and deployment. Proficient in SQL Server, MySQL and Postgres, he also implements and monitors systems using Zabbix and Grafana to keep operations resilient and observable. Based in Ceará, Brazil, he pairs a technologist background in computer systems analysis with a daily learning mindset and an enthusiasm for programming beyond his telecom duties. Outside work he channels curiosity and creativity as a DJ, a hobby that hints at his knack for coordination and real-time problem solving.
7 years of coding experience
Estácio de Sá University