Guillermo Arias is an AI Engineer and Salesforce specialist with 9 years of experience building scalable CRM solutions that blend Apex, Lightning Web Components and generative AI. He has driven end-to-end implementations at large organizations like Telefónica and Devoteam, including AgentForce, Einstein Actions and custom conversational bots that surface contextual Salesforce data. Comfortable with integrations and automation, he pairs Python scripting and Batch Apex to streamline high-volume processes and complex API orchestration. Guillermo’s background in systems administration and SAP SuccessFactors consulting gives him a pragmatic, operations-minded view of reliability and data flows often missed by pure developers. Always learning (master’s studies in AI and Data Science), he focuses on turning generative models into measurable business outcomes rather than proofs of concept.
9 years of coding experience
3 years of employment as a software developer
Ciclo Formativo de Grado Medio Administración y gestión de empresas general, Ciclo Formativo de Grado Medio Administración y gestión de empresas general at Grial
Trailhead by Salesforce
Sistemas microinformáticos y redes, Sistemas microinformáticos y redes at Ilerna
Máster en IA y Data Science Inteligencia artificial, Máster en IA y Data Science Inteligencia artificial at UNIR Formación Profesional
Contributions:23 commits, 4 PRs, 143 pushes in 4 years 1 month
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