Gunjan Jain
Senior Program Manager at Microsoft
London, England, United Kingdom
Summary
👤
Senior🎓
Top SchoolGunjan Jain is a Senior Program Manager with about 15 years at Microsoft, currently leading cross-functional teams in Surface Customer Experience Engineering to resolve high-impact escalations and improve device reliability for enterprise deployments. She combines deep program and delivery management experience with technical problem-solving skills honed across quality assurance, accessibility, and cloud transformation engagements. Known for bridging engineering, support, and sales, she drives systemic fixes that restore customer trust and accelerate product adoption across global markets. Gunjan has led multi-million dollar programs and built account-level QA and DevOps practices, evidence of her ability to translate customer insights into engineering and process changes. She holds an MS in IT Administration (summa cum laude) and a Harvard CORe credential, reflecting a blend of technical rigor and business acumen. Colleagues rely on her to navigate complex stakeholder landscapes and deliver measurable improvements in reliability and customer satisfaction.
8 years of coding experience
7 years of employment as a software developer
Rajiv Gandhi Proudyogiki VishwavidyalayaMaster of Science - MS, Computer/Information Technology Administration and Management, Summa cum Laude, Master of Science - MS, Computer/Information Technology Administration and Management, Summa cum Laude at Southern New Hampshire UniversityKendriya Vidyalaya SangathanCORe Credential of Readiness, Business Administration and Management, General, Pass, CORe Credential of Readiness, Business Administration and Management, General, Pass at Harvard Business School
Bengali, English, Hindi
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (13)
command-line-interface10
azure10
microsoft-azure10
microsoft10
azure-cli10
command-line9
cli9
azure-kubernetes-service6
kubernetes-service6
kubernetes3
sdp1
data-platform1
vms1
Programming languages (4)
Github contributions (5)
gunjanj/azure-docs
Jul 2020 - Oct 2022
Open source documentation of Microsoft Azure
Contributions:4 pushes, 1 branch in 2 years 3 months
azuremicrosoft-azuremicrosoft
Azure/azure-content
Nov 2017 - Oct 2022
Contributions:176 commits in 4 years 11 months
microsoftcentermicrosoft-azureazure
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