Gunnar Giffey
Head Of Support at Text Control
Bremen, Bremen, Germany
Summary
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SeniorGunnar Giffey is an experienced technical support leader with over 11 years shaping and scaling customer-facing teams at Text Control in Bremen. As Head of Support since 2004, he combines deep operational knowledge with a knack for adopting new technologies and processes to improve response times and solution quality. Gunnar is known for building resilient support workflows that turn complex product issues into repeatable fixes and for mentoring engineers to deliver both technical and empathetic customer service. He balances strategic oversight with hands-on problem solving, often stepping into technical trenches to resolve high-impact incidents. Colleagues credit him with fostering a culture of continuous improvement that keeps the support organization aligned with product evolution and customer needs.
11 years of coding experience
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (5)
devrel5
microsoft-teams5
powershell4
collaboration4
microsoft3
Programming languages (3)
Github contributions (5)
Contributions:3 commits, 2 pushes, 1 branch in 3 years 6 months
TextControl/TextControl.FitToPage-FitToWidth
May 2015 - May 2018
Contributions:2 pushes, 1 branch in 3 years
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