Gus Austin
Strategic CRM Partner Manager
Chicago, Illinois, United States
Summary
👤
Senior🎓
Top SchoolGus Austin is a strategic CRM and go-to-market leader with 11 years of experience driving revenue and client success across AI-driven CPQ, commerce platforms, and large-scale account portfolios. Currently at ServiceNow after leading business development for Logik.ai’s modular AI CPQ, he blends sales prospecting, marketing strategy, and partner management to accelerate adoption of complex solutions. Previously he optimized and grew a book of over 1,800 restaurant accounts at Grubhub, consistently outperforming quotas while streamlining sales processes. With underwriting and risk experience from Lexington Insurance and a Marquette University background, he brings analytical rigor to commercial strategy. An active open-source founder and sustainer of projects like fosscontributors and OpenProducer, he also champions collaborative tooling for creative industries. Based in Chicago, he’s known for building durable client relationships and turning technical complexity into clear commercial value.
11 years of coding experience
1 year of employment as a software developer
Marquette University
English
Github Skills (71)
pandora10
icecast10
airtime10
audio-applications10
wordpress10
audio10
transparency10
installer10
medium10
television10
media-library10
sustainability10
liquidsoap10
broadcasting9
station9
Programming languages (7)
Github contributions (5)
OpenProducer/radio-station
Feb 2021 - Mar 2024
Radio Station WordPress Plugin (Open Source)
Contributions:17 pushes in 3 years 1 month
radio-stationwordpressmlspluginstation
OpenProducer/newspack-platform
Feb 2020 - Dec 2022
Newspack is an open-source publishing platform built on WordPress for small to medium sized news organizations. It is an “opinionated” platform that stakes out clear, best-practice positions on technology, design, and business practice for news publishers.
Contributions:190 commits, 4 PRs, 174 pushes in 2 years 10 months
positionsbest-practicepublishingwordpresspublishers
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