Summary
Gustaf Erikson is a Senior Servicedesk Engineer based in Stockholm with nearly a decade of 3rd-line support experience on a global workforce management product. He excels at diagnosing complex, full-stack issues across cloud and on-prem environments and has been instrumental in a migration from a .NET/SQL Server client-server architecture to an Azure-based platform. Comfortable troubleshooting integrations with external systems and performing deep database investigations, he pairs a hands-on technical approach with experience coordinating across teams in Sweden, China, and the US. Earlier roles as a team lead and consultant gave him practical exposure to Oracle, Perl, VB6 and operational support, informing a pragmatic, customer-focused problem-solving style. An engineering physics master’s from KTH underpins his analytical mindset and his self-described “old hacker” persona hints at a long-standing curiosity for systems-level tinkering.
9 years of coding experience
5 years of employment as a software developer
Master's degree, Engineering Physics, Master's degree, Engineering Physics at KTH Royal Institute of Technology