Summary
Gustavo Petruff is a Senior Support Engineer with 11 years in IT, specializing in information security, penetration testing, SIEM, ITIL practices and deep operational knowledge of BMC Remedy and related ITSM products. He has blended hands-on roles across support, systems analysis and software development, delivering integrations, virtual lab environments and debugging complex infrastructure for large clients like CAIXA Econômica Federal. Comfortable in Linux/FreeBSD environments and both relational and NoSQL databases, he pairs practical sysadmin skills with security-centered tooling. He currently supports customers at e-Core and Atlassian, bringing practical experience resolving production issues and automating operations. Fluent in Portuguese and experienced across Brazilian enterprises, he often bridges technical support and development teams to turn security findings into actionable fixes. An uncommon strength is his track record building reproducible virtual labs and automations to reproduce and remediate security incidents end-to-end.
11 years of coding experience
1 year of employment as a software developer
Computer and Information Systems Security/Information Assurance, IT, Computer and Information Systems Security/Information Assurance, IT at IESB
English, Portuguese