Summary
Hai Nguyen is a Salesforce Administrator with eight years of hands-on experience optimizing Sales Cloud, Classic and Lightning environments for mid-size enterprises, currently supporting 500+ users at New Western Acquisitions. He combines administrative skills—reports and dashboards, security, data management—with declarative automation (Process Builder, Flows) and occasional Apex triggers to translate business requirements into production-ready solutions. Comfortable gathering stakeholder requirements, composing user stories, and coordinating with consultants, he also implemented Marketing Cloud Connect and supports marketing users. Earlier work in full-stack web development and client support gives him a practical, user-focused perspective on tooling and workflow design. Based in Haltom City, TX, he brings a pragmatic blend of technical depth and operational support that keeps CRM users productive day-to-day.
8 years of coding experience
Bachelor's degree, Sociology, Bachelor's degree, Sociology at The University of Texas at Austin
Bachelor's degree, Sociology, Bachelor's degree, Sociology at University of North Texas
English