Summary
Hambrsoom Baboyan is a Software Developer II based in Montreal with about eight years of hands-on experience building and improving merchant-facing backend systems at Shopify and now Zendesk. He has a track record of shipping payment and fulfillment features, resolving legacy transaction issues through cross-team coordination, and keeping core services stable by proactively managing release queues. Comfortable across the stack, he has driven refactors, implemented monitoring dashboards in Grafana, and mentored peers to spread best practices. Early internships honed his skills in UI development, automation and tooling, and he’s shown a knack for turning investigative analysis into practical, documented solutions that reduce operational risk. Notably, he balances product-focused feature work with behind-the-scenes reliability efforts that directly improve merchant and developer experience.
8 years of coding experience
2 years of employment as a software developer
Bachelor's degree Software Engineering, Bachelor's degree Software Engineering at Concordia University
DEC Science , DEC Science at Vanier College
Arabic, Armenian, English, French