Senior Product Manager at American Chemical Society
Columbus, Ohio, United States
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Summary
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Senior
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Top School
Hank Sway is a Senior Product Manager in Columbus, Ohio with 11 years of experience translating library and academic technology expertise into customer-focused product strategies across publishing, healthcare, and information services. He progressed from systems and library roles at Harvard and public libraries into product leadership at OCLC, CoverMyMeds, and now the American Chemical Society, consistently championing product discovery, Voice of the Customer, and data-informed roadmaps. Hank has a knack for turning legacy systems and complex access workflows into measurable products—leading initiatives like EZproxy Analytics from discovery through launch. He blends a deep understanding of library metadata, authentication, and analytics with formal training in information management and library science, enabling him to bridge technical, UX, and compliance teams. Colleagues rely on him to de-conflict priorities and rapidly validate experiments that improve adoption and product health.
11 years of coding experience
10 years of employment as a software developer
Master’s Degree, Information Management Systems, Master’s Degree, Information Management Systems at Harvard University
MS, Library and Information Science, MS, Library and Information Science at Simmons University
BA, Art History, BA, Art History at Boston University
Contributions:6 PRs, 28 pushes, 17 tags in 3 months
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