Summary
Hari Santoso is an experienced banking technology leader with 12 years in IT and 7 years focused in the banking industry, currently serving as AVP and Unit Head for BA & QA Digital Channel at PermataBank. He blends hands-on technical roots as a former full-stack web developer with strong product and delivery skills, leading QA operations, business analysis, and Scrum practices across cross-functional teams. Hari has a proven track record of improving QA efficiency, hiring and coaching teams, and translating business requirements into testable scenarios for digital channels. His background spans project leadership and IT project management at major Indonesian firms, giving him a pragmatic understanding of both vendor-driven and in-house delivery models. Based in Jakarta with an engineering degree from Universitas Surabaya, he brings a rare combination of coding experience and operational leadership that helps bridge business stakeholders and engineering teams.
12 years of coding experience
10 years of employment as a software developer
SMA Negeri 5 Surabaya
Bachelor of Engineering (B.Eng.), Informatics, Bachelor of Engineering (B.Eng.), Informatics at Universitas Surabaya (UBAYA)
Indonesian, English