Harish Pakala
IT Risk & Compliance Analyst at HCLTech
Hyderabad, Telangana, India
Summary
👤
Senior🎓
Top SchoolHarish Pakala is an IT Risk & Compliance Analyst with nine years of cross-industry experience driving ITSM, security governance, and process transformation across global teams. At HCLTech he led ISMS for the ADI business unit, improving ISMS operational goals by ~20% annually and accelerating remediation closures by 10% quarter-on-quarter through ISO/IEC 27001-aligned controls and centralized evidence management. His background at Amazon and Uber centers on operational excellence—reducing ticket resolution times, boosting first-resolution rates, and deploying analytics-driven dashboards and NLP tools to surface privacy and security risks. Skilled in developing SOPs, training programs, and automated alerts, he consistently turns compliance requirements into measurable operational improvements. Based in Hyderabad, he combines hands-on program delivery with a penchant for building practical tooling (e.g., SharePoint repositories and RCA dashboards) that cut discrepancies and speed remediation.
9 years of coding experience
7 years of employment as a software developer
High School, Junior High/Intermediate/Middle School Education and Teaching, A, High School, Junior High/Intermediate/Middle School Education and Teaching, A at Sri Chaitanya College of EducationJawaharlal Nehru Technological University HyderabadBachelor of Technology (B.Tech.), Information Technology, First Class, Bachelor of Technology (B.Tech.), Information Technology, First Class at JNTUH College of Engineering Hyderabad
English, Hindi, Telugu
Github Skills (6)
viewer8
csharp6
dotnet5
administration5
shell4
python3
Programming languages (2)
Github contributions (5)
admin-shell-io/python-aas-registry
Jul 2021 - Dec 2022
Contributions:13 commits, 19 pushes, 4 branches in 1 year 4 months
harishpakala/AAS_Registry
Sep 2016 - Feb 2021
Contributions:120 pushes, 1 branch in 4 years 5 months
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