Service Delivery Engineer at Capital City College Group
London, England, United Kingdom
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Summary
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Senior
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Top School
Harry Collins is a Service Delivery Engineer with nine years’ experience managing and supporting IT estates across further education, specialising in macOS/iOS device fleets and Jamf Pro deployments. Based in London, he is the lead technician for around 200 iMacs and has driven consolidation and rollouts of Apple management across multi-site college groups while also administering access control and print systems. Harry combines strong hands-on skills in system and software deployment, cross-platform support (Windows, macOS, iOS/Android) and O365 administration with frontline service management experience. His background in forensic investigation and psychology gives him a methodical, user-focused approach to troubleshooting and process improvement that helps reduce repeat incidents and improve end-user outcomes.
9 years of coding experience
1 year of employment as a software developer
Bachelor's Degree, Forensic Investigation and Psychology, 2:2, Bachelor's Degree, Forensic Investigation and Psychology, 2:2 at Canterbury Christ Church University
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