Harsh Patel is a technically curious analyst with 11 years of hands-on IT experience across service desk, application support and IT technician roles, currently studying for a Master's in Cyber Security at Coventry University. He has supported large public-sector and insurance-sector environments at CGI, resolving incidents, maintaining Azure application environments and improving runbooks with practical Confluence documentation. Comfortable talking directly to users and escalating complex issues, Harsh blends customer-focused troubleshooting with backend diagnostics and a working knowledge of languages like C, C++, C#, TypeScript and PHP. Beyond day-to-day support he has built an international student recruitment website and serves as a Course Rep, using student feedback to drive change—evidence of his ability to combine technical delivery with stakeholder advocacy.
10 years of coding experience
Master's degree Cyber Security, Master's degree Cyber Security at Coventry University
Foundation degree International Foundation Year, Foundation degree International Foundation Year at Cambridge Education Group
Contributions:24 commits, 2 PRs, 17 pushes in 5 months
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