Hauke Rahm
Vice President Of Customer Success at IntegrityNext
Berlin Metropolitan Area Germany
Summary
👤
Senior🎓
Top SchoolHauke Rahm is a senior SaaS executive with 15 years of experience transforming Customer Success from a reactive support function into a strategic revenue engine for hyper-growth B2B companies. As VP of Customer Success at commercetools and now IntegrityNext, he has owned global P&L for Professional Services and driven sustained GRR >90% and NRR >110% while scaling to €150M ARR. He combines software engineering roots with commercial rigor to architect scalable org structures, optimize cost-to-serve, and align technical roadmaps with expansion outcomes. Known for crisis interventions that rescued multi-million euro accounts and for launching margin-positive premium services, he balances hands-on technical authority with executive strategy. Based in Berlin, he looks for CCO/VP roles in scale-ups focused on sustainable growth, margin expansion, and operational discipline. A less obvious strength: he treats language and data as decision tools, not decoration, using precise metrics to link customer outcomes to unit economics.
15 years of coding experience
13 years of employment as a software developer
Fachinformatiker für Anwendungsentwicklung, Informatik, Fachinformatiker für Anwendungsentwicklung, Informatik at IHK Nord Westfalen
German, English
Stackoverflow
200reputation
11kreached
2answers
1question
Github Skills (30)
debian-packaging9
bacula8
ubuntu7
postman7
software-packaging6
primefaces6
api6
jsf6
drupal6
deb6
debian6
java6
ajax6
api-platform6
rest-api5
Programming languages (3)
Github contributions (4)
naszaklasa/bacula
Apr 2011 - Apr 2011
Development of Debian packaging scripts for Bacula.
Contributions:24 commits in 5 days
baculadebian-packagingpackagingdebianubuntu
commercetools/commercetools-dotnet-sdk
Jul 2018 - Jul 2018
The e-commerce SDK from commercetools running on the .NET platform
Contributions:1 commit, 1 branch in 1 day
dotnetcommercetools-dotnet-sdkcommercesdkaudit-sdk
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