Heather Zoppetti
Senior Documentation Engineer
Upper Darby, Pennsylvania, United States
Summary
🤩
Rockstar🎓
Top SchoolHeather Zoppetti is a Senior Documentation Engineer with 7+ years delivering developer-facing documentation and full-stack features, currently shaping docs strategy at Vanguard. She blends hands-on software engineering (TypeScript, React, Elixir, Python) with technical writing and product leadership, having rebuilt documentation platforms, integrated analytics, and led API governance programs. Heather has a proven track record leading cross-functional teams, mentoring engineers, and running documentation-as-code workflows that tie CI/CD, OpenAPI, and content platforms like Contentful into scalable developer experiences. Her background as a small-business owner and published author/designer gives her uncommon product sensibility and editorial rigor when translating complex systems into usable guidance. She’s contributed to well-known community docs like Linode’s guides, improving build pipelines and quality checks, and frequently pairs UX thinking with backend knowledge to streamline onboarding and enablement. Based in Upper Darby, PA, she combines practical engineering chops with process-oriented leadership to deliver documentation that measurably improves developer productivity.
7 years of coding experience
11 years of employment as a software developer
Computer Science, Computer Science at University of DelawareB.S. Computer Science, B.S. Computer Science at Millersville University of Pennsylvania
English
Github Skills (5)
markdown10
markdown-it10
documentation10
css7
hugo7
Programming languages (6)
Github contributions (5)
linode/docs
May 2019 - Jan 2021
Linode guides and tutorials.
Role in this project:
Technical Writer
Technical WriterContributions:7 releases, 16 reviews, 201 commits in 1 year 8 months
Contributions summary:Heather primarily contributed to the project by modifying documentation and build files. Their commits involved updating the theme, fixing scroll offsets for table of contents, and adding spacing to the hero image. They also introduced new Vale warnings, indicating efforts to improve the documentation's quality and consistency. Additionally, they updated the build files to integrate changes.
linode
hzoppetti/docs
May 2019 - Dec 2020
Linode guides and tutorials.
Contributions:2 PRs, 248 pushes, 213 branches in 1 year 7 months
linode
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