Heba Hegab

Support Escalation Engineer

Egypt
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Summary

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Senior
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Heba Hegab is a Support Escalation Engineer at Microsoft with nine years of professional experience and over a decade working across system analysis, database development, and SharePoint solutions. She has progressed from senior SharePoint development and instruction roles into technical leadership and escalation engineering, combining deep C#, ASP.NET, REST API, and SQL Server expertise with hands-on troubleshooting at scale. Her background includes leading teams, delivering custom enterprise SharePoint and workflow solutions, and training large cohorts in enterprise Microsoft technologies. Based in Egypt with an MS in Physical Sciences, she brings a rare mix of classroom pedagogy and production engineering that helps translate complex technical problems into clear, operational remedies.
code9 years of coding experience
job12 years of employment as a software developer
bookMaster of Science - MS, PHYSICAL SCIENCES, Master of Science - MS, PHYSICAL SCIENCES at Alexandria University
languagesEnglish
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Stackoverflow

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Github Skills (24)

integrate10
websocket10
abstraction10
abstraction-layer10
apply10
api10
xbox-live10
overlap10
xbox10
xbox-one10
unity3d10
analyzer9
microsoft9
trace8
dotnet8

Programming languages (4)

C#C++BatchfileJavaScript

Github contributions (5)

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The Xbox Live Unity Plugin provides a way for developers to quickly and easily integrate Xbox Live functionality into their Unity based game.
Contributions:2 PRs, 112 pushes, 113 branches in 2 years 9 months
xboxunity-pluginxbox-livefor-developersunity
The Xbox Live Unity Plugin provides a way for developers in the Xbox Live Creators Program to quickly and easily integrate Xbox Live functionality into their Unity based game. For ID@Xbox developers, this Xbox Live Unity Plugin does not yet support all the features you will need. Instead, contact your Microsoft representative.
Contributions:6 releases, 58 commits, 110 PRs in 4 years 3 months
xboxunity-pluginxbox-livefor-developersunity
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Heba Hegab - Support Escalation Engineer