Heinrich Cohn
Senior Customer Support Engineer at Nintex
South Africa
Summary
👤
Senior🎓
Top SchoolHeinrich Cohn is a bilingual Senior Customer Support Engineer based in South Africa with a decade of experience diagnosing and resolving complex network, server, and application issues across enterprise environments. Holding CCNA/CCNP credentials and multiple Microsoft certifications, he combines hands-on infrastructure work — from Cisco router/switch configurations to Windows Server and backup systems — with escalated support at Nintex and K2. He has a strong track record of on-site deployments and DR/process work for multinational clients, and previously led network and server maintenance across branches and sites including international rollouts. An active back-end contributor to the popular Netflix/conductor project, he improved AMQP integration and message-queue reliability, demonstrating practical open-source impact beyond day-to-day support. Known for clear communication, independent judgment under pressure, and a willingness to travel for critical infrastructure restores, he blends sysadmin rigor with software-aware troubleshooting.
10 years of coding experience
7 years of employment as a software developer
National Diploma, Software Development, National Diploma, Software Development at CTU Training Solutions 2005CCNA, Cisco, CCNA, Cisco at CTU Training SolutionsNational and International Diploma (MCSE 2003), Network Administrator, National and International Diploma (MCSE 2003), Network Administrator at CTU Training Solutions 2006
Afrikaans, English
Github Skills (12)
javas10
workflow-management10
distributed-systems10
orchestration10
workflow-automation10
microservices10
workflow-engine10
amqp10
java10
spring-boot10
redis9
testing8
Programming languages (1)
Github contributions (5)
Netflix/conductor
Jun 2020 - Aug 2021
Conductor is a microservices orchestration engine.
Role in this project:
Back-end Developer
Back-end DeveloperContributions:9 commits, 9 PRs, 19 comments in 1 year 1 month
Contributions summary:Heinrich's contributions primarily focused on enhancing the AMQP (Advanced Message Queuing Protocol) integration within the Conductor workflow engine, specifically related to message queue management and event handling. They addressed issues with AMQP queue configuration and connection management, including fixes to channel and connection handling. The user also worked on the set variable task, adding new features, renaming and refactoring code, and addressing bugs.
spring-bootconductororchestrationworkflow-enginegrpc
heinrichcohn/testing1
Jul 2015 - Jul 2020
Contributions:3 pushes, 1 branch in 5 years
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