Heitor Carneiro is a Senior Software Engineer with 11 years of experience, currently building at Nubank out of São Paulo. He has led tech teams and driven integrations at scale—most recently implementing omnichannel customer service, self-service features, and OpenAI-based tooling to cut operational load and average handling time. Comfortable across JVM, Node, Go and Python ecosystems, he designs cloud-native systems on GCP (App Engine, GKE, Pub/Sub) and applies observability and CI/CD best practices. His background includes GIS and LiDAR data work, giving him uncommon expertise in geospatial analytics alongside finance and billing systems integrations. Heitor is a hands-on mentor who blends architecture, developer coaching and pragmatic delivery to turn complex workflows into measurable operational gains.
11 years of coding experience
8 years of employment as a software developer
Tecnólogo em Análise e Desenvolvimento de Sistemas Interfaces Baseadas em Gestos para Visualização Interativa de Dados e Cenários Ambientais, Tecnólogo em Análise e Desenvolvimento de Sistemas Interfaces Baseadas em Gestos para Visualização Interativa de Dados e Cenários Ambientais at Fatec São José dos Campos - Prof. Jessen Vidal
MBA em Análise de Dados com BI e Big Data Análise de Dados, MBA em Análise de Dados com BI e Big Data Análise de Dados at Universidade Cruzeiro do Sul
A simple ruby on rails project to register and manage cars on a parking lot
Contributions:31 commits, 38 PRs, 22 pushes in 1 year 6 months
ruby-on-railsrailslotparking-lotcars
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Heitor Carneiro - Senior Software Engineer at Nubank