Heitor Sergent
Senior Technical Writer at Grafana Labs
Chicago, Illinois, United States
Summary
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Rockstar🎓
Top SchoolHeitor Sergent is a Senior Technical Writer with 12 years of experience crafting developer-focused documentation, tutorials, and content for API-first startups and developer tools. He combines hands-on engineering background and product management experience to shape DocOps, improve documentation quality, and influence product roadmaps while collaborating closely with engineering and design teams. At Stoplight and Grafana Labs he implemented tooling and style enforcement (including Vale) to standardize docs and streamline CI workflows for technical audiences. Previously he led product initiatives at BlazeMeter and ran developer community programs—founding devbeers and organizing 50+ events—so he blends content craft with community building and customer-facing product strategy. Based in Chicago, he’s bilingual in developer outreach (English/Portuguese) and known for turning API testing and monitoring workflows into clear, actionable learning experiences.
12 years of coding experience
7 years of employment as a software developer
Business Administration, Business Administration at ESPM Escola Superior de Propaganda e MarketingTechnology Digital Games Major, Technology Digital Games Major at Senac
English, Portuguese
Stackoverflow
2,041reputation
120kreached
9answers
10questions
cryptography
top-5%
openapi
top-5%
Github Skills (200)
json-schema10
testing10
swagger10
oas10
reliability-engineering10
linter10
command-line-tool10
influxdb10
openapi10
dotenv10
api10
github-api10
json10
mixpanel10
api-blueprint10
Programming languages (18)
Github contributions (5)
Runscope/script-libraries
Jun 2017 - Feb 2019
JavaScript libraries compatible with the Runscope API Test Script Engine
Contributions:13 commits, 4 PRs, 7 pushes in 1 year 8 months
api-testapirunscopev8-javascript-enginetesting
keenlabs/KeenClient-iOS
Apr 2015 - Jan 2017
Official iOS client for the Keen IO API. Build analytics features directly into your iOS apps.
Contributions:4 releases, 175 commits, 90 PRs in 1 year 9 months
apianalyticsobjective-cmarketing-automationsdk
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