Summary
Helen Lam is a Solutions Architect and Account Technical Lead with 11 years of experience helping strategic enterprise clients deploy cloud, data, analytics, and AI solutions. Based in Chicago and seasoned at IBM, she combines hands-on architecture and demo skills with deal-closing support—removing technical roadblocks, leading POCs, and optimizing multi-brand portfolios across hybrid environments. She leverages Agile and Design Thinking to co-create minimum viable products with clients, often engaging IBM Garage, Research, and first-of-a-kind projects. Her background spans developer-facing evangelism, instructor-led cloud and Watson workshops, and full-stack software development—bringing both technical depth and strong client-facing communication. Notably, she bridges psychology and engineering perspectives (BA in Psychology, full‑stack certification) to align solutions with human and organizational needs.
11 years of coding experience
6 years of employment as a software developer
Fullstack Developer Certfication, Computer Software Engineering, Fullstack Developer Certfication, Computer Software Engineering at Galvanize
Bachelor of Arts (B.A.), Psychology, Bachelor of Arts (B.A.), Psychology at York University
English, Chinese, Spanish, French