Hélia Barroso
DevOps Engineer at Five9
Vila Nova de Famalicão, Braga, Portugal
Summary
🤩
Rockstar🎓
Top SchoolHélia Barroso is a DevOps and Observability engineer with five years of experience building and maintaining scalable monitoring, logging, and CI/CD platforms across cloud-native environments. Transitioning from a scientific background in biotechnology and biomedical engineering, she brings a methodical, data-driven approach to infrastructure reliability and tooling. Her work spans Prometheus, Thanos, Grafana, Tempo, Kubernetes, Terraform and the Atlassian/Jenkins ecosystem, with hands-on experience delivering observability solutions and SLO-driven tooling at companies like Farfetch, Vestas and Five9. An active open-source contributor, she has implemented fixes and enhancements in the widely used prometheus-operator project, touching bearer token handling, Alertmanager compatibility and cloud SD refactors. Based in Vila Nova de Famalicão, Portugal, she pairs consultancy and training experience with practical platform ownership, often bridging developer needs and operational excellence.
5 years of coding experience
4 years of employment as a software developer
Licenciatura Biomedical Engineering, Licenciatura Biomedical Engineering at Instituto Politécnico de BragançaMaster in Game Design and Development, Master in Game Design and Development at Universidade da Beira Interior
English
Github Skills (12)
monitoring10
kubernetes10
go10
prometheus10
kubernetes-pods10
notificationmanager9
yaml9
alarmmanager9
devops8
microsoft-azure7
google-cloud-platform7
azure7
Programming languages (5)
Github contributions (5)
prometheus-operator/prometheus-operator
May 2023 - Mar 2025
Prometheus Operator creates/configures/manages Prometheus clusters atop Kubernetes
Role in this project:
Back-end & DevOps Engineer
Back-end & DevOps EngineerContributions:76 reviews, 22 PRs, 146 comments in 1 year 10 months
Contributions summary:Hélia contributed to the Prometheus Operator project by implementing fixes and enhancements across multiple areas, including endpoint bearer token handling, Alertmanager API compatibility, and native histogram configuration. They also refactored Azure and Google Cloud SD configuration, and updated documentation related to OTLP and metric name validation. Their work involved modifications to Go code, Prometheus configuration files, and testing procedures.
clustersoperatorprometheus-operatorkubernetesatop
heliapb/helm-charts
Aug 2022 - Mar 2025
Prometheus community Helm charts
Contributions:34 pushes, 17 branches in 2 years 6 months
chartshelmhelm-chartskubernetesprometheus
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