Summary
Heng Zhou is a senior product manager with a decade of experience translating complex business processes into simple, usable products across retail, order management, and mobile/WeChat platforms. With a design background and over nine years in UX, he combines front-end sensibility with backend platform thinking to deliver end-to-end experiences and high-ROI solutions. He has driven O2O and in-store innovations like SAP Anywhere Show & Sell and SAP Business One New Cockpit, and more recently focused on returns and order management for retail at SAP. Heng blends global collaboration with deep knowledge of Chinese market requirements, having led local product adaptations while coordinating distributed teams. His unusual mix of UX roots, product ownership, and executive education (including Berkeley Haas and BI) gives him a rare fluency in both customer-facing design and strategic product operations.
10 years of coding experience
10 years of employment as a software developer
Master of Business Administration - MBA, Master of Business Administration - MBA at BI Norwegian Business School
Master of Business Administration - MBA, Business Administration and Management, General, Master of Business Administration - MBA, Business Administration and Management, General at Fudan University
Executive Education Course, Entrepreneurship/Entrepreneurial Studies, Executive Education Course, Entrepreneurship/Entrepreneurial Studies at University of California, Berkeley, Haas School of Business
Master of Arts (M.A.), Design and Applied Arts, Master of Arts (M.A.), Design and Applied Arts at Shanghai Jiao Tong University
English, Chinese