Summary
Henok T is an application support engineer based in Portland, Oregon, with eight years of hands-on experience troubleshooting and stabilizing enterprise software across SQL, .NET, and modern JavaScript stacks. He excels at Tier 3 support—dissecting stored procedures, analyzing logs, and coordinating stakeholders to resolve critical incidents within SLA constraints. A design-minded developer, Henok blends full‑stack fluency (C#, Python, React, Node) with practical DevOps tools like Git and Azure to deliver well-architected, maintainable solutions. His background spans teaching full‑stack development and real-world clinical and legal roles, giving him uncommon empathy for users and a disciplined, analytical approach to problem solving. Comfortable moving between code, databases, and client communication, he consistently turns complex defects into repeatable fixes and clearer processes. This mix of cross-disciplinary experience and a fast-learning, detail-oriented mindset helps him thrive in high-pressure support environments.
8 years of coding experience
4 years of employment as a software developer
Bachelor's degree in Radiography, Bachelor's degree in Radiography at Western Norway University of Applied Sciences
Bachelor of Laws - LLB, Bachelor of Laws - LLB at University of Asmara
Full-stack developer Computer Software Engineering, Full-stack developer Computer Software Engineering at The Tech Academy
Norwegian