Henrique Da Silva
Support Escalation Engineer
Rio de Janeiro, Brazil
Summary
👤
Senior🎓
Top SchoolHenrique Da Silva is a Support Escalation Engineer with 8 years of hands-on experience helping enterprise customers run mission-critical workloads reliably in cloud and on-prem environments. Based in Rio de Janeiro, he specializes in Azure Virtual Machines, virtualization (Hyper-V), Windows and Linux server administration, and cloud networking and storage performance. At Microsoft he pairs deep diagnostic expertise with customer advocacy, collaborating with product engineering to drive root-cause fixes and influence product roadmaps. His background spans VoIP and AWS architectures, Kubernetes and traditional JVM-based on-prem platforms, giving him a rare blend of cloud-native and legacy systems experience. Known for building troubleshooting guidance and mentoring teams, he quietly excels at translating complex technical problems into practical, operational solutions.
8 years of coding experience
10 years of employment as a software developer
BSc, Computer Systems Engineering, BSc, Computer Systems Engineering at City St George’s, University of London
English, PortugueseGithub contributions (5)
carlos-hrs7/shell-scripts
Dec 2017 - Jan 2018
Contributions:36 commits, 35 pushes, 1 branch in 25 days
carlos-hrs7/curso-shell
Jan 2018 - Jan 2018
Contributions:1 push, 1 branch in 1 day
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